Today s business organizations, especially large ones, are complex places;
difficult to manage and to control. Much of this complexity is self-induced and
too much of the management of these organizations is done on an ad hoc basis.
Different reporting, control and management systems are used in different parts
of the company and often these are incompatible, making it difficult, sometimes
impossible for top management to know what is going on. Consequently it is an
arduous task for managers to make strategic plans for the business or react
quickly to changes in the environment.
This book shows how much of this complexity can be smoothed away