What The Customer Wants You To Know
299
Inclusive of all taxes
Qty
In Stock
Guaranteed Service
Free Home Delivery
above ₹499
Check Delivery
We have a problem
  • Your form could not be submitted, try again later.
Enter pincode for exact delivery dates / charges and to know if express delivery is available

What The Customer Wants You To Know

by Ram Charan (Author),
Penguin India (Publisher)
(277 Customers)
Product Specifications
Book Description
According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to:Gain a deeper knowledge of your customer's businessUse this knowledge to improve your customer's
Book Specifications
ISBN-13 9780143065685
Language English
Binding Paper Back
Publisher Penguin India
Publishing Date 2014
Product Edition 1