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Customer Experience For Dummies
Review Rating

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Customer Experience For Dummies

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Customer Experience For Dummies

Roy Barnes Bob Kelleher

Published by Wiley India (Penguin) | Language - English | Binding - Paper Back

Average Rating (222 Customers)

` 499 (9% off) ` 454

+ The price is inclusive of GST.
+ Free Shipping (for orders above `199).

Description

About the Book: Customer Experience For Dummies

Customer Experience for Dummies helps you listen to your customers and offers friendly, practical and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. The book shows you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage and profitability. Youll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews and so much more.

About the Author: Roy Barnes

Roy Barnes is an acclaimed thought leader, keynote speaker, trainer and consultant. As President of Blue Space Customer Consulting, he travels worldwide to share his insights on customer engagement, strategic execution, performance management and leadership development. His consulting practice includes Fortune 500 clients in diverse industry types, including state, federal government agencies as well as large and small non-profit entities. Bob Kelleher is the founder of The Employee Engagement Group.

Details

Book: Customer Experience For Dummies
Author: , ,
ISBN-13: 9788126554355
Product Code EBK0379680
Binding: Paper Back
Publishing Date: 2015-04
Publisher: Wiley India (Penguin)
Number of Pages: 360
Language: English

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