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Policy

sapnaonline.com is fully aware of the of the care to be taken about the information of their customers. We appreciate your trust & we are committed to act with utmost care. By visiting sapnaonline.com you are accepting the practices defined in their policy.
 
The information collected from customers helps us to have personal relationship & improve your shopping experience. Any information you give us is stored with utmost care & security. This information helps us in serving you better. Needless to say we are bound to co-operate fully when situation requires us to do so, like by law or legal process, we have to provide information about our customers. Further we have the liberty to share the non-personal information with our marketing team, advertising agencies or any other similar parties for research & advertising purposes. Also e-mail id’s of “Tell a friend” will be used for new arrivals, promotions, etc. 
 
Use Of Cookies
 
Cookies are small amount of data, mostly alphanumerical identifiers that are transferred to your computers hard drive. They are small pieces of information that are stored by your browser. This helps our system to recognize your browser the next time you enter our site. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies. To take advantage of sapnaonline unique features we recommend that you allow cookies. 
 
Terms To Use
 
sapnaonline.com does not sell products for purchase by children. All products concerned to children have to be purchased by adults. Involvement of parent or guardian becomes necessary if you are under eighteen.
 
The movement you choose to visit sapnaonline, dispute if any, over the private policy is subject to this notice including limitations on damages & arbitration of disputes & application of law to Bangalore jurisdiction. As per the market requirements we have to bring changes in our business from time & again. This will lead to the change of notice too & the information we gather now might change as per the needs of our policy then. We request to check our website frequently to see the effective changes from time to time. All contents on our site such as logos, icons, images, compilation of data’s, & software are the property of sapnaonline.com. All software on this site is also the property of sapnaonline.com
 
Site Approach
 
The access to our site is limited & for personal uses only. No part of the site can be modified without our written prior consent. This site or any part of it may not be reproduced, duplicated or exploited for any purpose without taking written consent from sapnaonline.
 
Account Info 
 
All terms & conditions are automatically applied when you use sapnaonline.com. Please ensure to keep the account information & password safe & confidential. 
 
Communications & Other Factors 
 
Visitors are welcome to send suggestions, questions, ideas, comments or any other information provided it does not contain obscene, illegal, threatening, defamatory rights or in other way objectionable to us or third parties. Also the communication should be virus free. We also prohibit chain letters & mass billings. Visitors are requested not to use incorrect e-mail id, mimic any person or misguide the origin of any information. 
 
Product identity
 
We at sapnaonline.com do not warrant / claim the product identity or the information regarding it to be appropriate, complete or free from mistakes. It is our strictest efforts to see that all information contained on our site are true & exact to the best of our knowledge & research. However we try to give exact information as much as possible. 
 
Our Return Policy 
 
Returning of defective / damaged item
 
If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your order no & send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice. In your return note please advice us whether you would like a replacement or a refund. 
 
This facility is only for goods bought from us. Return of any defective / damage item should be done within 7 days from the date of the receipt of the shipment to our working office:
 
 
Sapna Infoway Pvt Ltd
3rd Main Road
Near Kamat Yatrinivas
Gandhinagar 
Bangalore - 560 009 
Karnataka - India.
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